Privacy & Cookies

Payqual is responsible for the processing of your personal data. For questions about this privacy statement or about the processing of your data, you can contact us:

Data you provide to us

• Contact details: name, email address, phone number (when you contact us or request a demo)
• Company details: company name, position (if applicable)
• Communication data: correspondence you have with us via email or contact forms

Data collected automatically

• Technical data: IP address (anonymised), browser type, operating system, device information
• Usage data: pages visited, time of visit, duration, click behaviour (via Vercel Analytics, no cookies used)
• Cookies: see the cookie policy below

We process your data for the following purposes:

• Performance of agreements: processing requests, handling demo requests and maintaining contact
• Improvement of our services: analysis of website usage to improve our website and services (via cookie-free analytics, no consent required)
• Legal obligations: complying with legal obligations and exercising rights
• Marketing: sending relevant information about our services (only with your explicit consent)

We process your data based on the following legal grounds:

• Consent: for marketing communications
• Performance of contract: for handling your requests and demo requests
• Legitimate interest: for improving our services and website with cookie-free analytics (anonymised data, no personal identification)
• Legal obligation: for complying with legal obligations

We do not retain your data longer than necessary for the purposes for which it was collected:

• Contact details: maximum 2 years after last contact, unless you request earlier deletion
• Analytical data: automatically anonymised and stored according to Vercel's privacy policy
• Cookie preferences: 1 year (automatically renewed on new visits)

Our website uses cookies. Cookies are small text files stored on your device when you visit our website. We use cookies to improve the functionality of our website and to analyse how our website is used.

Types of cookies we use

We only share your data with third parties when necessary for the performance of our services or when legally required:

• Vercel Analytics: for analysing website usage (cookie-free, no personally identifiable information, anonymised data)
• Hosting providers: for hosting our website and email
• Legal obligations: when we are legally required to share data

We do not sell your data to third parties and do not use your data for purposes other than those described in this privacy statement.

You have the following rights regarding your personal data:

• Right of access: you have the right to know which data we process about you
• Right to rectification: you have the right to have incorrect data corrected
• Right to erasure: you have the right to request deletion of your data
• Right to restriction: you have the right to restrict the processing of your data
• Right to data portability: you have the right to receive your data in a structured format
• Right to object: you have the right to object to the processing of your data
• Right to withdraw consent: when we process data based on your consent, you have the right to withdraw it

To exercise your rights, you can contact us at privacy@payqual.nl. We will respond to your request within 30 days.

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access, alteration or disclosure. This includes:

• Encryption of data during transmission (HTTPS)
• Secured servers and databases
• Access restrictions for employees
• Regular security audits

For questions about this privacy statement, your data or exercising your rights, you can contact us:

You also have the right to file a complaint with the Dutch Data Protection Authority (AP) if you believe we are not processing your data correctly. More information can be found at www.autoriteitpersoonsgegevens.nl.